KICKSTARTER FULFILLMENT UNLOCKED | FROM BACKERS TO DELIVERY

June 21, 2023 An image showing a table with boxes and a laptop with Kickstarter fulfillment service logo used for fulfillment services

Congratulations on a successful Kickstarter fulfillment campaign! Now, it’s time to deliver the rewards to your backers. This can be a challenging process, but with AMZ Prep, you have a reliable partner for efficient Kickstarter fulfillment.

We offer comprehensive Kickstarter fulfillment services that cover everything from inventory management to shipping and tracking. With years of expertise and a proven track record, we’re dedicated to helping you achieve your eCommerce goals.

Let us take care of your fulfillment needs, so you can focus on growing your business. Contact us today to learn more about how we can help you streamline your Kickstarter fulfillment process.

Kickstarter Fulfillment and Its Purpose

Kickstarter is a popular crowdfunding platform that helps entrepreneurs and creators raise funds for their innovative projects. 

Millions of backers from all over the globe have contributed more than $6 billion to over 200,000 projects since Kickstarter’s launch in 2009.

Its goal is to realize creative projects by giving artists a platform to share their concepts and get in touch with potential backers.

But Kickstarter’s importance goes beyond just being an instrument for fundraising. It represents a group of individuals who firmly believe in the transformative power of innovation and creativity.

Importance of Fulfilling Rewards for Successful Campaigns

One of the most critical aspects of running a successful Kickstarter campaign is fulfilling rewards for backers. After all, backers are the lifeblood of a Kickstarter campaign – they’ve invested their time and money to support a creator’s project and expect to receive their rewards in return.

Fulfilling rewards can be a complex and time-consuming process, especially for campaigns with a large number of backers. It involves managing inventory, packing and shipping products, and providing customer support. Failure to fulfill rewards on time and with accuracy can lead to negative reviews, damaged reputation, and even legal issues.

So, it’s important to work with a reliable Kickstarter fulfillment service like AMZ Prep to simplify the logistics after the campaign and make sure rewards are delivered on time and correctly.

AN image showing infographic of a Process Flow of a Kickstarter Fulfillment Company Service

What are Kickstarter Fulfillment Services?

Kickstarter fulfillment services refer to the post-campaign logistics solutions that help Kickstarter creators fulfill rewards to their backers. These services include inventory management, order processing, pick and pack, shipping, tracking, and customer support.

Kickstarter fulfillment companies like AMZ Prep provide comprehensive fulfillment services that are tailored to the unique needs of Kickstarter campaigns. These services include:

  • Inventory Management: The fulfillment company manages inventory levels, tracks stock movements, and ensures adequate stock levels to fulfill orders.
  • Order Processing: The fulfillment company receives and processes backer orders, including order confirmation and payment processing.
  • Pick and Pack: The fulfillment company picks and packs the products for each order accurately and efficiently.
  • Shipping: The fulfillment company ships the orders to backers using reliable carriers and provides tracking information to backers.
  • Customer Support: The fulfillment company provides customer support to backers, including responding to inquiries, handling returns and exchanges, and addressing any issues with order fulfillment.

Benefits of Using Kickstarter Fulfillment Services

Partnering with a Kickstarter fulfillment service like AMZ Prep can provide several benefits, including:

  • Saves Time and Resources: Kickstarter fulfillment services can help you save time and resources by outsourcing post-campaign logistics to a professional team, allowing you to focus on other aspects of your business.
  • Streamlined Operations: Fulfillment companies have the expertise, tools, and technology to streamline operations, from inventory management to shipping and customer support.
  • Cost-Effective: By outsourcing fulfillment services, you can reduce overhead costs associated with hiring and training employees, maintaining a warehouse, and shipping products.
  • Increased Customer Satisfaction: Timely and accurate delivery of rewards can enhance customer satisfaction, generate positive reviews, and build brand loyalty.

Factors to Consider When Choosing a Kickstarter Fulfillment Service

Choosing the right Kickstarter fulfillment service is critical to the success of your campaign. Here are some factors to consider when making your selection:

Cost and Budget Considerations

Look for a company that offers flexible pricing plans that align with your campaign’s funding goals and fulfillment needs. 

Some fulfillment companies may charge extra fees for additional services, such as rush order processing, international shipping, or custom packaging, so make sure to clarify all fees upfront to avoid surprises.

 

Shipping and Handling Capabilities

You want to partner with a fulfillment company that has a reliable and efficient shipping process and can deliver your rewards to your backers on time. 

Look for a company that offers multiple shipping options, including domestic and international shipping, and provides tracking information to your backers.

 

Inventory Management and Storage

Choose a company with experience managing inventory and providing regular inventory reports to help you track your stock levels.

Look for a company that has experience managing inventory and can provide regular inventory reports to help you track your stock levels.

 

Customer Service and Communication

You want to partner with a fulfillment company that provides excellent customer service and can communicate effectively with your backers. 

Look for a company that offers multiple channels of communication, including email, phone, and chat, and has a dedicated customer support team.

At AMZ Prep, we pride ourselves on providing exceptional customer service to all our clients. Our dedicated customer support team is available 24/7 to answer any questions or concerns you may have. 

We communicate regularly with your backers to provide updates on order status and tracking information, ensuring that your backers are always informed and satisfied with our services.

Contact us today to learn more about our Kickstarter fulfillment services and how we can help you achieve your crowdfunding goals.

 

Best Practices for Kickstarter Fulfillment

Kickstarter campaigns are all about delivering on the promises made to your backers. Ensuring a smooth and timely fulfillment process can be the difference between a successful and a failed campaign. 

Here are some best practices for Kickstarter fulfillment that can help you meet your backers’ expectations and build a loyal customer base:

On-Time Delivery

One of the most important aspects of Kickstarter fulfillment is delivering rewards on time. Backers are often eager to receive their rewards, and delays can lead to disappointment and frustration. At AMZ Prep, we recommend aiming for a delivery time of 1-3 days for the best customer experience.

Managing and tracking orders

Using a reliable inventory management system can help you stay organized and fulfill orders efficiently. Additionally, tracking shipments can help you identify any issues and address them proactively.

Excellent Customer Service

Responding to backer inquiries in a timely and friendly manner can help you build trust and loyalty. You can also consider offering personalized support and addressing any issues promptly to ensure a positive customer experience.

Clear and transparent communication

Keeping your backers informed about the status of their rewards, any delays or changes, and any issues that arise can help build trust and prevent misunderstandings. Regular updates through email or Kickstarter updates can keep backers engaged and informed throughout the fulfillment process.

By following these best practices, you can ensure a smooth and successful Kickstarter fulfillment experience for both you and your backers. 

 

Common Challenges and How to Overcome Them

Despite careful planning and execution, Kickstarter fulfillment can present a range of challenges. Here are some common challenges and strategies to overcome them:

Delays in production and shipping

Delays in production or shipping can occur for various reasons, such as supply chain issues or unexpected setbacks. To overcome these challenges, it’s crucial to communicate with your backers and keep them updated on any delays or changes. You can also consider building buffer time into your production and delivery schedule to account for unexpected delays.

Managing large volumes of orders

Handling a large volume of orders can be overwhelming, particularly for first-time campaigners. To manage this challenge, you can consider outsourcing fulfillment services to a third-party company like AMZ Prep. Professional fulfillment companies can handle inventory management, order processing, and shipping, allowing you to focus on other aspects of your campaign.

Keeping track of orders and inventory

Keeping track of orders and inventory can be a daunting task, particularly for complex campaigns with multiple reward levels. 

To overcome this challenge, you can consider using a reliable inventory management system. You can also conduct regular inventory checks to ensure accuracy and address any discrepancies promptly.

One way to keep track of your orders is by using a fulfillment software that allows you to monitor and manage your orders in real-time. 

This software can also help you automate certain aspects of the fulfillment process, such as order processing and tracking.

Providing accurate and timely updates to backers

Keeping your backers informed and engaged throughout the fulfillment process can be challenging, particularly if unexpected delays or issues arise. To overcome this challenge, you can consider providing regular updates through email or Kickstarter updates. You can also consider offering personalized support to backers with questions or concerns.

 

Conclusion:

If you’re planning a Kickstarter campaign, we encourage you to consider using a professional fulfillment service like AMZ Prep. Our Kickstarter fulfillment services are designed to help you save time, reduce stress, and deliver rewards to your backers with ease. Contact us today to learn more about our services and how we can help you achieve a successful campaign.

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Kickstarter Fulfillment Services FAQs

Can you handle just my Kickstarter rewards and pre-orders

Yes, AMZ Prep can definitely handle just your Kickstarter rewards and pre-orders. Our services are flexible and can be tailored to meet your specific needs. Whether you have a large or small volume of orders, we can help ensure that your backers receive their rewards in a timely and efficient manner.

How long will it take to fulfill my Kickstarter orders?

The time it takes to fulfill your Kickstarter orders depends on a variety of factors, such as the volume of orders, the complexity of the rewards, and the location of your backers. At AMZ Prep, we work diligently to ensure that orders are fulfilled as quickly as possible without compromising quality. 

We will provide you with a timeline for fulfillment based on the specific details of your campaign. Our goal is to ensure that your backers receive their rewards in a timely and efficient manner.

Do you have any minimum order requirements?

At AMZ Prep, we don’t have any minimum order requirements. We can handle orders of any size, whether it’s a few dozen or thousands of units. Our goal is to provide flexible and scalable solutions to meet the unique needs of each of our clients.

How will you receive my Kickstarter orders?

At AMZ Prep, we can receive your Kickstarter orders through various methods such as API integrations, manual upload of order files, or through our web portal. We will work with you to determine the most convenient and efficient method for receiving your orders.

Can I ship to you directly from my supplier?

Yes, we can accept shipments directly from your supplier. However, please make sure to coordinate with us in advance so that we can provide you with the correct shipping address and any other necessary information. It is also important to ensure that your supplier properly labels and packages the items for shipment to avoid any issues or delays in the fulfillment process.

Blair Forrest

Blair Forrest

Blair Forrest is the CMO of AMZ Prep. Blair helps provide consulting and guidance through our articles, guides, and other resources to help growing eCommerce & Amazon FBA businesses master their logistics and fulfillment.

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