This October, we completed a major migration to our new order system and shipped features that give you more control across brands, warehouses, and fulfillment channels.

On October 21, we moved from an older filing-based system to one built for scale. The change was invisible to you, but the impact is real: faster integrations, fewer missed updates, and data you can trust across every operation.
Here’s what’s new in Navigate:
Multi-Brand Support
Sellers managing multiple brands can now switch between them without separate logins. Each brand keeps its own Amazon connection and operational data.
What’s enabled
- Add a second (or more) brand to one account
- Switch brands in one click. No sign-out required
- Separate Amazon connections per brand
- Each brand maintains independent operational data
Why this matters
If you run multiple brands, you’re no longer toggling between accounts. One dashboard, multiple labels. We shipped this live for Moda. The next step is syncing products across brands so all SKUs appear, even those without FBA inventory yet.
Improved Pallet Planning for FBA
Our pallet calculator got smarter. We tested it against 179 defined scenarios, it passed all of them. In a real-world comparison across 1,017 shipments, it planned 75 fewer pallets than the previous version.
What this enables
- More efficient carton-to-pallet arrangements
- Tested against historical shipment data
- Fewer wasted pallets and dock space
- Smarter handling of packing rules
Why this matters
For high-volume sellers, fewer pallets means lower carton costs, less label waste, and faster dock processing. We also added a preliminary warehouse build sheet, so your team can see how cartons and SKUs should sit on pallets while Amazon’s final labels are still generated.
Better Amazon Error Visibility
When an FBA order fails, Navigate now shows the exact error Amazon returned. No more guessing why a shipment got stuck or digging through Amazon’s console.
What’s enabled
- Specific error messages from Amazon displayed in Navigate
- Clear visibility into why orders fail
- Faster troubleshooting without checking Amazon separately
- Error details logged in order history
Impact on operations
Your ops team finds the problem immediately. When something goes wrong with an FBA shipment, the reason is right there.
Inbound to Prep Request Conversion
Convert an inbound order into a draft Amazon prep request in one step. No re-entering SKU details.
What’s enabled
- One-click conversion from inbound to draft prep request
- Carton and SKU data carries over automatically
- Start the prep workflow without manual re-entry
- Faster path from receiving to FBA submission
Why this matters
It’s small, but it cuts friction. If you receive inventory and immediately prep it for Amazon, you save manual entry time and reduce errors from re-keying data.
Stronger Warehouse Integrations
We connected Navigate to Trackstar and your warehouse systems this month. Here’s where we are:
Golden Venture and ShipHero are configured and passing validation. We fixed an issue where seller SKUs weren’t routing correctly.
RGS and Home Depot connections are live on production. Initial inventory data is flowing through Trackstar.
Super Ordinary now routes orders by customer rules. We’re validating that orders hit the right warehouse.
VaultX confirmed the full path: Shopify → Trackstar → Navigate → eShipper.
Why this matters
You’re building a direct connection between your sales channels and warehouse systems. Orders route automatically and correctly, without manual assignment or missed fulfillment. This also moves us away from Pipe17.
Navigate continues to evolve every month. For the latest updates before this release, explore the Navigate September release covering API enhancements, bulk operations, and inbound reconciliation.
See Navigate in Action!
Email us at techsupport@amzprep.com and we’ll help you get started right away.

Ginny Kaur is the Technical Project Manager at AMZ Prep, leading Navigate platform development and operations strategy. With 5+ years at AMZ Prep, Ginny bridges business requirements with technology to deliver fulfillment solutions that scale.
Her expertise spans Navigate software management, process optimization, warehouse operations, and cross-functional team leadership. She’s driven major platform initiatives including UI redesigns, feature development, and system integrations. Ginny manages the full product lifecycle from business requirements and Scrum coordination to testing, documentation, and client onboarding.
She’s passionate about solving operational challenges through technology and works directly with the engineering team to ensure Navigate evolves to meet client needs. Ginny’s insights on fulfillment workflows, warehouse management, and platform capability directly inform Navigate’s product roadmap.
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