TrueOps X AMZ Prep
A Strategic Partnership for Operational Control and Financial Accuracy
TrueOps specializes in identifying and recovering every reimbursement you’re owed – from lost inventory and damaged shipments to incorrect fees and customer return issues. Their CPA-designed technology continuously monitors your account while a dedicated North American audit team manages all claim filing and case resolution.
AMZ Prep partners with TrueOps because while we handle your fulfillment operations flawlessly across 50+ global warehouses, even perfect prep can’t prevent Amazon’s internal mistakes. Together, we provide complete operational excellence and financial protection.
- Built with a community of trusted eCommerce partners
Why Leading Amazon Sellers Choose TrueOps
TrueOps vs. Industry Pricing Standards
TrueOps charges just 10%, compared to the industry standard 20–25%. That means when $10,000 is recovered, you keep $9,000. With typical providers, you’d keep only $7,500. Same results – $1,500 more stays with you.
You Only Pay for Successful Recoveries
Zero setup fees. No monthly subscriptions. No software licensing costs. TrueOps earns their commission exclusively from funds they successfully recover for you. If they don’t recover money, you pay nothing.
Credits Back Commission on Reversed Reimbursements
When Amazon reverses an approved reimbursement, TrueOps automatically credits their commission back to you.
CPAs and Experienced Amazon Specialists
Their team includes CPAs and auditors with deep Amazon expertise who handle complex cases that automated systems miss.
Auditing in Hours, Not Days
TrueOps delivers comprehensive account analysis within hours of connection. Their proprietary CPA-designed software identifies reimbursement opportunities faster and more accurately than manual processes.
Proven Track Record:
Transparent, Performance-Based Pricing
10% Commission on Recovered Funds
You only pay when TrueOps successfully recovers money for you. Recover $10,000? TrueOps keeps $1,000, you receive $9,000. Simple, straightforward, and aligned with your success.
No Setup or Integration Fees
No Monthly Subscriptions
First $1,000 Recovered Free
Automatic Reversal Credits
Complete Reimbursement Recovery Coverage
Simple Implementation Process
Frequently Asked Questions
TrueOps charges 10% of successfully recovered funds, half the industry standard rate of 20-25%. There are no setup fees, monthly subscriptions, or hidden costs.
If Amazon reverses a previously approved reimbursement, TrueOps automatically credits back their commission. You only pay for money you actually keep.
Connection takes under three minutes. Most sellers receive their comprehensive free audit within hours and begin seeing results within the same week.
No. TrueOps uses Amazon’s official secondary user permissions. They can view account data and file claims but cannot modify listings, change prices, or access financial information. You can revoke access anytime.
Yes. TrueOps works with any fulfillment method – FBA, FBM, third-party logistics providers like AMZ Prep, or self-fulfillment. They recover money regardless of your logistics approach.
TrueOps can file claims for discrepancies extending back 18+ months in many categories. While Amazon has recently shortened some claim windows to 60 days for certain issue types, TrueOps’ team knows which claims maintain longer eligibility periods.
TrueOps supports Amazon sellers across North America (United States, Canada, Mexico), Europe (United Kingdom, Germany, France, Italy, Spain), and additional international marketplaces.
Rarely. TrueOps handles over 90% of claims completely automatically. For complex cases requiring supporting documentation like proof of shipment or supplier invoices, they provide clear instructions on what’s needed.
Yes. Many sellers use TrueOps as their primary service or implement it as backup coverage to catch claims other services miss. TrueOps offers a “backup mode” where they only file claims you haven’t already pursued.
After TrueOps files a claim, Amazon typically deposits approved funds within 3-5 business days. Complex cases requiring additional review may take longer depending on Amazon’s internal processes.
Yes. TrueOps operates without contracts or long-term commitments. If you wish to disconnect, simply revoke their account access through Amazon Seller Central. However, given their exceptional results and industry-leading pricing, most sellers maintain their partnership long-term.
