How AMZ Prep works, from your dock to their doorstep
AMZ Prep is an independent 3PL, founded in Canada in 2016, that runs 50+ fulfillment centers in the US, Canada, the UK, Germany, the Netherlands and the UAE. Every brand starts with the same four steps: send stock, check-in, count and put-away, and store connection. After that, the path depends on the service: Amazon FBA prep, DTC order fulfillment, last mile, Middle Mile, cold storage, freight or arbitrage prep.
Fulfillment partner to
Pick the service you came for
All seven share the same first four steps. Pick yours and the rest of the path redraws itself.
Eleven steps. The first four never change.
Every brand we work with starts in the same place. Where your stock goes after step four depends on the service you came for, so pick it below and the path redraws itself.
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01
YouSend your stock to our warehouse
Tell us what is coming and when. Our receiving team is ready before your truck arrives, so nothing sits on a dock.
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02
WarehouseYour shipment is checked in
Cartons, pallets, or a full container. Our crew opens it the day it lands, and it is received and put away within 24 to 48 hours of delivery.
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03
WarehouseWe count it and put it away
Every quantity is verified and every unit inspected. If something is short or damaged, you get photos the same day.
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04
AutomaticYour stores connect to our system
We link your storefronts and marketplaces so orders, stock, and tracking move on their own. Nothing is emailed to us.
This is where your path splits
Seven services, seven different routes out of the building. Choose yours.
Steps 05 to 11 change with the service. Tap yours and the rest of the path opens below.
Amazon FBA Prep
Your inventory arrives at Amazon compliant, checked in, and sellable.
- 05Warehouse
Products are prepared for Amazon
Every unit is labelled, polybagged, bundled, or repackaged to meet Amazon requirements.
- 06Warehouse
Quality checks are completed
Our team verifies every product meets Amazon FBA standards before it is boxed.
- 07Warehouse
Cartons and pallets are prepared
Inventory is packed to your Amazon shipment plan, carton by carton.
- 08Automatic
Your FBA shipment is created
Labels and shipment documents are generated and attached to the load.
- 09Warehouse
Inventory ships to Amazon
Prep takes 1 to 3 days. Inventory ready by 3 PM local time leaves on that day's Middle Mile truck, with $0 placement fees.
- 10Automatic
Amazon receives your inventory
Tracking continues until Amazon checks the shipment in, usually 2 to 4 days through Middle Mile.
- 11Done
Your products are ready to sell
Inventory goes live against your listings.
Order Fulfillment
Your customer gets their parcel, and your store updates itself.
- 05Automatic
Orders reach the floor
Customer orders land with our pickers within seconds of being placed.
- 06Warehouse
Your order is picked and packed
We pack in your boxes with your inserts, so your customer opens your brand.
- 07Automatic
The best carrier is chosen
Live rates are compared on every parcel and the cheapest lane wins.
- 08Automatic
The order is marked shipped
Status changes the moment the parcel leaves the building.
- 09Automatic
Your store updates itself
The order shows as fulfilled in your storefront with no action from your team.
- 10Automatic
Your customer gets tracking
A tracking number reaches them by email as soon as the label scans.
- 11Done
Carriers collect at day’s end
Orders received by 3 PM local time go out the same day.
Last Mile Shipping
Parcels reach doorsteps on the fastest local lane available.
- 05Warehouse
Shipments are prepared for delivery
Parcels are sorted and staged by delivery zone before pickup.
- 06Automatic
The best local carrier is assigned
Each parcel goes to the regional carrier that serves that postcode best.
- 07Automatic
Zone skipping shortens the trip
Parcels are moved closer to the delivery zone before handoff, which cuts parcel cost by 25 to 32%.
- 08Automatic
Shipment status updates
Every scan on the route posts back to your dashboard.
- 09Automatic
Customers receive live tracking
Recipients follow the parcel without contacting your support team.
- 10Carrier
Parcels are delivered
The final leg is completed by the carrier assigned to that zone.
- 11Done
Delivery is confirmed
Proof of delivery is logged against the order.
Middle Mile
Stock lands where it sells, before you run out.
- 05Automatic
Inventory is allocated for replenishment
We work out what each destination needs from your live stock position.
- 06Warehouse
Cases and pallets are consolidated
Units are built into full loads, so you pay for one move instead of many.
- 07Automatic
Transportation is scheduled
A lane and a departure slot are booked against your delivery window. Loads ready by 3 PM leave the same day.
- 08Automatic
Every shipment is tracked
The load stays visible from our dock to the receiving door.
- 09Carrier
Freight arrives at Amazon or your DC
Appointments are kept and paperwork travels with the load. Amazon check-in takes 2 to 4 days, with $0 placement fees.
- 10Automatic
Stock is received and replenished
Received quantities post back against the shipment.
- 11Done
Your supply chain keeps moving
Availability holds and the next replenishment is already planned.
Cold Storage
Temperature holds from our door to your customer’s.
- 05Warehouse
Stock enters temperature-controlled storage
Inventory moves straight from the dock into the correct temperature zone.
- 06Automatic
Storage conditions are monitored
Temperature is logged continuously, not spot-checked.
- 07Warehouse
Orders are picked inside the cold chain
Picking happens within the controlled zone, so nothing warms up.
- 08Automatic
Inventory updates in real time
Counts move as the floor moves them.
- 09Automatic
Refrigerated shipping is arranged
A carrier with the right equipment is booked for every order.
- 10Carrier
Products arrive within spec
The shipment reaches its destination inside the agreed temperature range.
- 11Done
Delivery is confirmed
Proof of delivery and the temperature record are filed together.
Freight Services
Your cargo is booked, cleared, and landed ready to work.
- 05Automatic
Freight is booked
Quotes come back within 1 hour during business hours, then ocean, air, or road capacity is secured on the lane that fits your timing and budget.
- 06Our team
Shipping documents are prepared
Bills of lading, commercial invoices, and customs paperwork are raised for you.
- 07Carrier
Cargo begins transit
The load departs and the milestone clock starts running.
- 08Automatic
Every milestone is tracked
Departure, arrival, and clearance events post to one screen.
- 09Our team
Customs clearance is completed
Our own customs team handles entry and duty. Since the US suspended duty-free de minimis entry on August 29, 2025, low-value parcels into the US are entered with duties too.
- 10Carrier
Freight reaches its destination
The load is delivered to our warehouse, your DC, or an Amazon facility.
- 11Done
Stock is ready for storage or fulfillment
The inventory joins your available count and can ship the same week.
Online and Retail Arbitrage
Sourced units become compliant, sellable inventory. For sellers shipping 2,500+ OA or RA orders a month.
- 05Warehouse
Products are inspected
Every unit is checked for condition and marketplace eligibility on arrival.
- 06Warehouse
Stock is prepared to marketplace rules
Polybagging, bundling, and expiry labelling are applied where the category demands it.
- 07Warehouse
Labels and packaging are applied
FNSKU labels go on and retail packaging is covered where required.
- 08Automatic
Inventory counts update
Prepared units appear in your live stock position.
- 09Warehouse
Products ship to Amazon
Cartons go out to the fulfillment center Amazon assigned.
- 10Automatic
Amazon receives your inventory
Tracking continues until check-in completes.
- 11Done
Your products are ready to sell
Inventory goes live against your listings.
What comes standard
Everything below is part of the service, on the rate card, in plain language. No surprise line items at the end of the month.
Where we ship from
- United States
- Canada
- United Kingdom
- Germany
- Netherlands
- UAE
- 50+ locations
- 35+ carriers
What we do to your stock
- Received in 24‑48 hours
- Count & inspect
- Quality checks
- FBA prep
- Polybagging
- Bundling
- Kitting
- Palletization
- Photo requests
- Your own packaging
- Cold storage
How orders go out
- Same‑day dispatch by 3 PM
- Carrier choice
- Rate shopping
- Freight
- Returns handling
- Automated routing
How you work with us
- Live stock visibility
- Request tracking
- Named account team
- Clear rate card
- No lock‑in
- Onboarding in 6 days
We can move your stock before it reaches us
Freight is the quickest way to test how we work. Most brands start here, then move more across once they see the numbers.
- Ocean, full and shared containers from China, Europe, and India
- Air freight when stock has to land fast
- Domestic trucking from port to our warehouse or into Amazon
- Customs and duty handled by our own team
- Freight quotes within 1 hour during business hours
Work outside the standard list
Products rarely fit a template. If your SKU needs a step no 3PL has a checkbox for, a specific insert order, a shrink wrap spec, a re‑label run before a retail drop, describe it and our team will build the process around it. Most brands ask for something unusual in the first month, and it is never a problem.
Every return arrives with photos
We shoot the shipping label and the contents before anything moves. You decide what happens to a unit before it goes anywhere, so nothing disappears into a pile.
You call what happens to each unit
Set the rule once and we apply it to every package that comes back, or decide package by package. Whichever you choose, our team carries it out and logs the outcome against the RMA.
One login for everything
Navigate is the dashboard your team logs into. Stock, orders, tracking, invoices and requests sit in one place, so nobody reconciles four screens. We built it and we run it ourselves, so when you need a change we make it.
Stock you can actually see
Unit counts by location, updated as the floor moves them. Reconciliation stops being a monthly event.
Requests take one form
Raise any job from inside Navigate. Pick a ready‑made request or write your own, and see the cost before it runs.
Status moves as the work moves
You watch each request travel from submitted to finished on its own. Nobody chases anybody.
From first call to first shipment
Most brands are live in 6 days. No setup fees, month-to-month terms, and the first three steps are the only ones that need much of your time.
You reach out to our sales team
Tell us volume, SKUs and the channels you sell on.We answer your questions and send rates
A written rate card built around your actual mix.You tell us you want to go ahead
No pressure. The minimum is 300 orders a month across all channels.We issue the service agreement
Plain terms, month-to-month. Nothing that locks you in.Your account manager is named
A person, not a shared inbox, from day one.Navigate access lands in your inbox
Log in and look around before a single unit ships.We connect and test your sales channels
Test orders run end to end before you go live.You ship stock to our warehouse
Log it in Navigate and the eleven steps begin.Questions operators actually ask
They arrive on their own. Once your store is connected, Navigate reads your storefront and marketplaces and drops each order straight onto the warehouse floor. There is no upload step and no manual file to maintain.
Their order shows as fulfilled in your store, and a tracking number reaches them by email as soon as the label scans. The experience stays under your brand throughout.
Your SKU list with barcodes and dimensions, access to connect your store and marketplaces, packaging and insert instructions, and advance notice of each inbound shipment so it is received and counted on arrival.
Move inventory in stages. Send your fast sellers first, keep your old 3PL shipping until the new stock is received, then switch order routing. With receiving in 24 to 48 hours, the overlap is usually short.
Yes. Raise the request in Navigate with your instructions and our team works to them. If it needs a conversation first, your account manager will start one.
We invoice each month for the work done the month before. Every line shows the volume behind it and maps back to the rate card you signed.
Most brands are live in 6 days, with store and marketplace connections set up in the first 1 to 2 days. Terms are month-to-month with no setup fees, and the limiting factor is usually how fast your freight reaches us.
Move your fulfillment to AMZ Prep
Send us your volume, SKU count and channels. You will get rates and a warehouse placement recommendation back, with no obligation to use them.
Talk to sales
